The last year has seen flooding after flooding across the UK, something that’s kept the claims management sector working in overdrive. In response, the Society of Claims Professionals reports that a new property flood resilience code of practice has been launched. The code is the result of years of work that began as an industry-led […]
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You may have heard the term ‘Self Service’ in relation to insurance. According to The Insurance Network, insurance self-service is being embraced more and more, with the Future at Lloyd’s project having moved claims self-service to the top of the organisation’s priority list. Self-service has been shown to improve customer satisfaction, whilst reducing claims handling […]
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Just as the UK was recovering from the multitude of flood claims following storm Ciara, Storm Dennis exerted even more force than its predecessor, with flood levels still posing a threat to people and their properties. With one month of rainfall falling in just two hours, houses, businesses and public spaces are waterlogged and their […]
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The Society of Claims Professionals released their Good Practice Guide: ‘Fraud for Claims Professionals” in November of last year. It’s a guide that details why fraudulent claims are an issue, why people commit fraud, the types of fraud, how to detect a fraudulent claim, and an overview of best practice. According to the Association of […]
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When it comes to motor insurance claims and accidents in particular, time and accuracy are of the essence. Documenting particulars relating to positions of vehicles, details of drivers, passengers and adherence to road safety laws could all swing the outcomes of a claim. In addition, documenting vehicle damage, road debris and other local conditions that […]
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claimsplanet certainly made its mark in 2019. It’s a truly innovative app available for all Android and Apple mobile devices that encapsulates the entire claims management process. From assigning a claim remotely, to documenting damage, right through to issuing a letter of offer, claimsplanet cuts out the need for travel and paperwork. As well as […]
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Blockchain, Internet of Things, AI and Machine Learning are the key areas of tech that are revolutionising the insurance industry states IT Portal. With an estimated 3.2 billion smartphones in use during 2019 and with people becoming increasingly reliant on their mobile devices, claimsplanet consolidates the entire claims management process into an intuitive app for […]
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With 2019 having been an electric year for insurtech, Global Trade Review details how insurtech accounted for a total of US$4.36bn in worldwide funding commitments, a 5% increase on the total amount invested in the whole of 2018. So it’s clear to see that the insurance sector is committed to streamlining its processes and capabilities […]
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In the run-up to Christmas, This is Money reminds us that gifts under the tree, or hidden in cars can tempt burglars and even jeopardise insurance claims. Leaving unwrapped gifts in a car may affect car insurance policies, with some polices carrying a limit for theft from a garage or outbuilding. In order not to […]
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As insurance claims from the recent floods mount up, insurance payouts for flood victims are predicted to hit £110m, according to the Belfast Telegraph. Approximately £45 million will cover damaged homes and possessions and £58 million will cover businesses, the Association of British Insurance says. So how do you make sure that your flood and […]
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